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    Tier 2 Hub Β· Madhya Pradesh

    GCC in Indore

    Indore is the cheapest tier-of-scale GCC hub in India today. IIT Indore and Devi Ahilya University pipeline, Madhya Pradesh policy stack, 42% cost arbitrage versus Bangalore.

    Cost index
    58 vs Bangalore 100
    Attrition
    10 to 12%
    Pair with
    Bangalore or Pune

    Why Indore

    • IIT Indore and IIM Indore in the same city, unique among Tier 2 hubs
    • 42% lower fully loaded cost versus Bangalore, lowest among scaled hubs
    • Madhya Pradesh IT Policy 2022 with capex grants and payroll subsidy
    • Central India location: equidistant from Mumbai, Pune, Delhi by air
    • Cleanest city in India for 7 consecutive years, strong liveability
    Talent pool

    300K plus tech professionals; IIT Indore, IIM Indore, Devi Ahilya University pipeline.

    Cost band

    Fully loaded cost per FTE for a mid-level engineer: USD 18,000 to 24,000. Approximately 38 to 45% below Bangalore. The lowest among India's scaled GCC hubs.

    Function fit

    Engineering and product Research and Development (R&D)

    IIT Indore pipeline; AI, data and cybersecurity research depth

    Banking, Financial Services and Insurance (BFSI) and finance operations

    IIM Indore management talent, CA depth

    Pharma and chemicals

    Pithampur industrial belt 30 km away

    Customer experience and back office

    Hindi belt talent, English fluency, low attrition

    Ecosystem and locations

    Crystal IT Park
    Electronic Complex Pardeshipura
    Super Corridor IT cluster

    Infrastructure

    • Devi Ahilyabai Holkar International Airport
    • Indore Metro (under construction)
    • Delhi Mumbai Expressway access

    Anchor employers

    Tata Consultancy Services (TCS)
    Infosys
    Impetus
    Yash Technologies
    Diaspark
    Mphasis

    State and city incentives

    • Madhya Pradesh IT Policy: capex subsidy up to 25%
    • Payroll subsidy INR 50,000 per employee per year for 5 years
    • Stamp duty and registration fee waiver
    • Power tariff at industrial rate, no peak hour surcharge

    Frequently asked questions

    Is Indore ready for a 500 plus Full Time Equivalent (FTE) Global Capability Centre (GCC)?

    Yes. Tata Consultancy Services (TCS) employs 8,000 plus in Indore, Infosys is at 6,000 plus. The talent supply supports 500 to 2,000 FTE captives with an 18 month ramp.

    What is the connectivity to Mumbai and Delhi?

    Indore has 30 plus daily flights to Mumbai (1 hour 10 minutes), 25 plus to Delhi (1 hour 30 minutes), and direct flights to Bangalore, Hyderabad, Pune and Dubai. The Delhi Mumbai Expressway brings Mumbai to 7 hours by road.

    Other Tier 2 GCC cities

    Plan your Indore GCC

    Send us your scope, headcount target and anchor hub. We come back with a Indore city plan, fully loaded cost build, and a 90 day go live blueprint. See also our Hub and Spoke blueprint.

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