Mumbai, India vs Ho Chi Minh City, Vietnam
Where to set up your next Global Capability Centre. Cost, talent, English, attrition and time zone overlap, side by side.
| Dimension | 🇮🇳 Mumbai | 🇻🇳 Ho Chi Minh City |
|---|---|---|
| Fully loaded cost per FTE per year | USD 32,000 to 55,000 | USD 18,000 to 32,000 |
| Talent pool | 850,000 BFSI and finance professionals | 180,000 technology professionals (growing) |
| Business English proficiency | 99 percent business English | 55 percent business English |
| Annual attrition | 18 to 24 percent (BFSI) | 22 to 28 percent |
| Time zone overlap with USA | 9.5 to 12.5 hour overlap with US working hours | 11 hour overlap with US East Coast |
| Time zone overlap with Europe | 3.5 to 5.5 hour overlap with European working hours | 5 hour overlap with Europe |
Pick Mumbai
Mumbai wins on talent depth, English proficiency and total cost of ownership across 90 percent of Global Capability Centre use cases. Choose Mumbai for any centre above 200 FTEs spanning technology, finance, analytics, operations or engineering.
Pick Ho Chi Minh City
Pick Ho Chi Minh City when the workload is hardware and electronics manufacturing engineering and Japanese language overlap is critical.
Bottom line
For a 500 FTE Global Capability Centre over 5 years, Mumbai delivers USD 18 to 30 million lower total cost of ownership than Ho Chi Minh City after factoring in attrition, hiring velocity, talent depth and quality.
Need help choosing between Mumbai and Ho Chi Minh City?
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